Updated: 12 April 2024
Welcome to GoReact! These user terms (“Terms”) govern your use and access to our services, web sites, mobile applications, and client software (the “Service”). They constitute your agreement with SpeakWorks, Inc., d/b/a GoReact (“GoReact,” “we,” “us,” “our”). Our Privacy Policy (goreact.com/privacy) explains how we collect and use your information. By using our Service, you agree to be bound by these Terms and to review our Privacy policy. The Terms are effective as of the date of your first registration or use of the Service (“Effective Date”). If you do not agree to these Terms, do not use the Service.
IMPORTANT: If you join a GoReact account of an entity that has an existing contract with us (“Organizational Account”), then (1) your use of the Service within that Organizational Account will be governed by the Customer Terms, Service Agreement or other agreement between that entity and GoReact, (2) such terms will control in the event of a conflict with these User Terms, and (3) you must use the Service in compliance with that entity’s terms and policies. Please note that GoReact Organizational Accounts are subject to that entity’s control. Your organization’s administrators may be able to access, disclose, restrict, or remove information in or from your GoReact account. They may also be able to restrict or terminate your access to your GoReact account within that entity.
For most uses of the Service, you’ll need to register as a User for an account (“Account”). A “User” is anyone who is registered for the Service.
You agree to ensure that your User information is accurate and kept up to date. You affirm that you are at least 13 years old, and, if you are under 18 years old, that your parent or legal guardian has given you permission to use the Service and agrees on your behalf to the Terms. If you are under the age of 13, do not use the Service.
You agree to safeguard your password to the Service, make sure others don’t have access to your password, and to log off when you’re finished using the Service. In order to maintain required levels of privacy and security, you are expressly not permitted to share your User Account with others; each individual must register for a separate account. We’re not responsible for any loss or damage from you not complying with these safeguards.
Most of the Service components require a current version browser and a broadband/high-speed Internet connection. You agree that these resources and their performance and reliability are your responsibility.
You may not use the Service for any purposes other than those described in these Terms. Some offerings of our Service allow you to download software (“Software“) to a desktop or mobile device which may update automatically. So long as you comply with these Terms, we give you a limited, nonexclusive, nontransferable, revocable right to access and use the Software and Service. To the extent any component of the Software may be offered under an open source license, we’ll make that license available to you.
We sometimes release products and features that we are still testing and evaluating. Those Services have been marked beta, preview, early access, or evaluation (or with words or phrases with similar meanings) and may not be as reliable as GoReact’s other services, so please keep that in mind if you choose to use them. GoReact isn’t liable for anything that arises out of your use of beta services.
All fees and other charges (“Fees”), if applicable, are due and payable to GoReact at the time of online purchase. You’re responsible for all applicable taxes, and we’ll charge tax when required to do so.
If you purchase a subscription account, we’ll automatically bill you at each periodic renewal until cancellation. You may cancel your GoReact Account at any time but you won’t be issued a refund unless it’s legally required. GoReact may discontinue the Service if any Fees are not paid in full.
We may change the fees in effect but will give you advance notice of these changes via a message to the email address associated with your account.
When you use our Service, you provide us with things like your videos, recordings, files, comments, other content, and so on (“User Submissions“). Any User Submission posted by you is yours. These Terms don’t give us any rights to your User Submissions except for the limited rights that enable us to offer the Service.
You’re responsible for your conduct. Your User Submissions and you must comply with the Acceptable Use section of these Terms below. Content within the Service may be protected by others’ intellectual property rights. You agree not to copy, upload, download or share such content unless you have the right and permission to do so.
We may review your conduct and User Submissions for compliance with these Terms; however, we have no obligation to do so. We aren’t responsible for the content people post and share via the Service, and in compliance with applicable laws, we may remove any User Submission at our sole discretion.
You use all User Submissions at your own risk. Your interactions with other Users are solely the responsibility of you and that User. GoReact is not responsible for anything that occurs as a result of those interactions. If there is a dispute between you and any other User, we are under no obligation to become involved.
We need your permission to do things like host your User Submissions, back them up, and share them when you ask us to. Our Service also provides you with features like thumbnails, downloads, document previews, sorting, editing, sharing and searching. These and other features may require our systems to access, store and scan your User Submissions. You give us permission to do those things, and this permission extends to our affiliates and third parties that we work with to deliver the Service.
Certain features within the Service may use artificial intelligence through subprocessors to provide automated metrics and feedback on User Submissions (“AI Feedback”). You own any AI Feedback provided on your Submissions; however, GoReact may use the AI Feedback to provide, maintain, and improve our services and comply with applicable law. We do not guarantee the accuracy or relevance of any AI Feedback; you acknowledge that AI Feedback is not human generated and may contain errors, misinformation, or other inaccurate or misleading ideas, and therefore is provided on an “as is” basis.
Posting User Submissions via the Internet involves networks not controlled by GoReact. We’re not responsible for User Submissions that are delayed, lost, altered, or stored during transmission over those networks.
GoReact will use industry standard security measures to transfer, store, and process User Submissions. These measures include administrative, physical, and technical safeguards to secure User Submissions and other data from unauthorized access, disclosure, and use. We also conduct periodic risk assessments and remediate any identified security vulnerabilities in a reasonable timeframe. GoReact will notify you in the event of a confirmed security or privacy incident.
Finally, while we store User Submissions for a length of time (typically at least 3 years), the Service is not an archive. You’re responsible for maintaining independent archival and backup copies of any User Submissions that you wish to preserve.
You agree not do any of the following, unless such a restriction is prohibited by law:
We may track web traffic origination and patterns for visitors to our website and users of the Service, and we may analyze this data for trends and statistics in the aggregate, but this information will be maintained, used and disclosed in aggregate form only and it will not contain personally identifiable information. We may use this aggregate information to analyze trends, administer the Service, track users’ movement around the Service, and gather broad demographic information for aggregate use.
We may collect data that is defined as Personally Identifiable Information (“PII”) by the U.S. Family Educational Rights and Privacy Act (“FERPA”). We’ll use that PII only for the purpose of fulfilling our responsibilities to deliver the Service, and will not monitor, share, or disclose any such PII to any third party except as provided for in these Terms, as required by law, or as authorized in writing by you (or your organization if used under a GoReact Enterprise agreement). You agree that de-identified data, from which all PII-qualifying identifiers have been removed in accordance with FERPA definitions, is not PII and may be used for lawful purposes.
In the United States, the Children’s Online Privacy Protection Act (“COPPA”) may apply to User Submissions, including videos and images, from children under the age of 13. You agree that the Service, as used by you, is not directed to children under the age of 13. Because the Service is not directed at children under the age of 13, if you use the Service to post Submissions that fall under COPPA’s guidelines, then you are solely responsible for COPPA compliance with relation to those Submissions.
You may not use the Service for capture of any information that is Protected Health Information (“PHI”) as defined by the U.S. Health Insurance Portability and Affordability Act without separately executing a Business Associate Agreement with us.
You agree to comply with all applicable laws and regulations in connection with your use of the Service, including without limitation those related to privacy, monitoring in the workplace and electronic communications. Where required by law, you agree to obtain the necessary consents from all individuals whose data or images will be used in the Service.
If you are located in the EU or the UK, you and we all agree to comply with the requirements of the General Data Protection Regulations as apply in the EU or the UK (“EU GDPR” or “UK GDPR”). Our Privacy Policy applies in relation to our collection and processing of personal data.
We may transfer personal data of EU or UK data subjects to the United States in order to perform our obligations under this Agreement, including to provide support. Any such transfers are performed by us subject to a derogation for the specific situation of consent being given to the transfer.
For additional privacy information, please review our Privacy Policy.
GoReact has designed the Service to support various disabled accessibility standards, including Section 508 of the U.S. Rehabilitation Act as well as global Web Content Accessibility Guidelines (WCAG) 2.1 Level A and AA. For current accessibility support, please see goreact.com/compliance.
The Service as well as GoReact names, trademarks, logos, content, designs, and other brand features (collectively “GoReact Property”) are protected by copyright, trademark, and other US and foreign laws. These Terms don’t grant you any right, title or interest in any GoReact Property or in others’ User Submissions. We welcome your feedback; you give us permission to use any comments or suggestions without limitation and without any obligation to you.
We respond to notices of alleged copyright infringement if they comply with the law, and such notices should be reported using our DMCA Policy (located at goreact.com/dmca). We reserve the right to delete or disable content alleged to be infringing and terminate accounts of repeat infringers. Our designated agent for notice of alleged copyright infringement on the Service is:
Copyright Agent
256 West Center St.
Orem, UT 84057
(801) 717-3499
legal@goreact.com
The Service may contain links to third party web sites (“Linked Sites”), such as external library content or links entered by Users in their Submissions. GoReact has no control over these Linked Sites or their content, and you use them at your own risk. However, if you experience a problem with a Linked Site, please let us know at support@goreact.com so we can investigate and take appropriate action.
You’re free to stop using our Service at any time. We also reserve the right, as needed, to terminate these Terms, disable access to your Account, or suspend the Service at any time at our discretion and without notice. For example, we may suspend or terminate your use of the Service if you’re not complying with these Terms, or use the Service in a manner that would cause us legal liability, disrupt the Service, or disrupt others’ use of the Service. We may delete your Account, including all User Submissions, when you no longer use your Account or when we have disabled access to your Account or the Service. GoReact is not responsible to you nor to any third party for any termination of your access to the Service or deletion of User Submissions.
We strive to provide a great Service, but there are certain things that we can’t guarantee. TO THE FULLEST EXTENT PERMITTED BY LAW, GOREACT AND ITS AFFILIATES, PARTNERS, SUPPLIERS AND DISTRIBUTORS MAKE NO WARRANTIES, EITHER EXPRESS OR IMPLIED, ABOUT THE SERVICE. THE SERVICE IS PROVIDED “AS IS.” WE ALSO DISCLAIM ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. IF APPLICABLE LAW DOES NOT PERMIT THE FOREGOING EXCLUSION OF EXPRESS OR IMPLIED WARRANTIES, THEN GOREACT GIVES THE MINIMUM EXPRESS OR IMPLIED WARRANTY REQUIRED BY APPLICABLE LAW.
TO THE FULLEST EXTENT PERMITTED BY LAW, EXCEPT FOR ANY LIABILITY FOR GOREACT’S OR ITS AFFILIATES’ FRAUD, FRAUDULENT MISREPRESENTATION, OR GROSS NEGLIGENCE, IN NO EVENT WILL GOREACT, ITS AFFILIATES, SUPPLIERS OR DISTRIBUTORS BE LIABLE FOR:
(A) ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL DAMAGES, OR
(B) ANY LOSS OF USE, DATA, BUSINESS, OR PROFITS, REGARDLESS OF LEGAL THEORY.
THIS WILL BE REGARDLESS OF WHETHER OR NOT GOREACT OR ANY OF ITS AFFILIATES HAS BEEN WARNED OF THE POSSIBILITY OF SUCH DAMAGES, AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
ADDITIONALLY, GOREACT, ITS PARTNERS, AFFILIATES, SUPPLIERS AND DISTRIBUTORS WILL NOT BE LIABLE FOR AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE FOR MORE THAN THE GREATER OF $10 OR THE AMOUNTS PAID BY YOU TO GOREACT FOR THE PAST 4 MONTHS OF THE SERVICES IN QUESTION.
Some places don’t allow the types of limitations in this section, so they may not apply to you.
By uploading content and User Submissions to the Service, you represent and warrant that you have: (a) all necessary licenses and permissions to use and share such content and User Submissions, and (b) the rights necessary to grant the licenses in these terms.
To the fullest extent permitted by applicable law, you will indemnify us and our subsidiaries, affiliates, officers, agents, employees, Partners, and licensors from any claim, demand, loss, or damages, including reasonable attorneys’ fees, arising out of or related to such content, User Submissions, your use of the Service or Software, or your violation of these Terms and any applicable laws.
Subject to limitations of applicable law and this section, GoReact will indemnify you from any claim, demand, loss, or damages, including reasonable attorneys’ fees, arising out of any claim by a third party against you to the extent based on an allegation that our technology used to provide the Service to you infringes or misappropriates any copyright, trade secret, U.S. patent, or trademark right of the third party. Alternatively, we may choose to take action to rectify the alleged infringement. GoReact will have no obligations or liability under this section arising from: (i) use of the Service in a modified form or in combination with materials not furnished by GoReact, and (ii) any content, information, or data provided by you or other third parties.
Subject to limitations of applicable law and this section, GoReact will also indemnify you from any claim, demand, loss, or damages, including reasonable attorneys’ fees, arising out of GoReact’s gross negligence or willful misconduct in preventing unauthorized access to confidential User Submissions, as finally determined in a non-appealable judgment by a court of competent jurisdiction in connection with a claim alleging a breach of confidentiality.
We want to address your concerns without needing a formal legal proceeding. Before filing a claim against GoReact, you agree to try to resolve the dispute informally by contacting legal@goreact.com. We’ll try to resolve the dispute informally by contacting you via email. If a dispute is not resolved within 30 days of submission, you or GoReact may bring a formal proceeding.
You and GoReact agree that any judicial proceeding to resolve claims relating to these Terms or the Service will be brought in the federal or state courts of Salt Lake County, Utah, USA unless otherwise required by applicable law of any other jurisdiction. Both you and GoReact consent to venue and personal jurisdiction in such courts.
These Terms will be governed by Utah law except for its conflicts of laws principles, unless otherwise required by applicable law of any other jurisdiction.
These Terms constitute the entire agreement between you and GoReact with respect to the subject matter of these Terms, and supersede and replace any other prior or contemporaneous agreements, or terms and conditions applicable to the subject matter of these Terms. These Terms create no third party beneficiary rights.
GoReact’s failure to enforce a provision is not a waiver of its right to do so later. If a provision is found unenforceable, the remaining provisions of the Terms will remain in full effect and an enforceable term will be substituted reflecting our intent as closely as possible. You may not assign any of your rights under these Terms, and any such attempt will be void. GoReact may assign its rights to any of its affiliates or subsidiaries, or to any successor in interest of any business associated with the Service.
We may revise these Terms from time to time, and will always post the most current version on our website. If a revision meaningfully reduces your rights, we will notify you (by, for example, sending a message to the email address associated with your Account or alerting you at your next login). By continuing to use or access the Service after the revisions come into effect, you agree to be bound by the revised Terms.
